Safety and Security
Escrow Protection
Built-in Security
Funds Protection: All payments held in secure BonkMarket escrow wallet
Smart Contract Security: Automated escrow system on Solana blockchain
Dispute Resolution: Platform can intervene when issues arise
Guaranteed Transactions: Both parties protected throughout the process
How Escrow Protects You
For Buyers:
Money held safely until you confirm delivery
Full refund possible if item not delivered
Protection against fraudulent sellers
Dispute resolution with escrowed funds
For Sellers:
Payment guaranteed once delivery confirmed
Protection against false claims
Automatic release after 14 days if no issues
Fair dispute resolution process
Resolution Process
Direct Communication: Use automatic chat system first
Platform Support: Email [email protected] within 14 days
Provide Evidence: Screenshots, transaction hashes, photos
Mediation: Platform team reviews chat history and mediates
Resolution: Fair outcome based on evidence and platform guidelines
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